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Frequently asked questions
What are all of the costs associated with SportsEngine Motion?
Getting started is easy and only costs $295.
After that, you only pay us when you get paid with a 1% technology fee applied to each transaction. Online transactions (credit card and ACH) also have a standard market rate of 2.9% + $.30 processing fee applied to each transaction.
If after 90 days you have yet to use SportsEngine Motion for electronic payment processing, we reserve the right to disable access to the platform.
How do I get started?
It’s super quick and easy. You start the process online and you will receive an email follow-up with next steps and instructions on how to access your platform within one business day. After that, your new personal SportsEngine Motion coach will call you to help get everything working smoothly for you.
How do I get help if I need it?
We know jumping onto a new platform seems daunting. But we’ve got you.
To start, you'll get proactive, dedicated support. We’ll make sure you’re up and running—and, most importantly, feeling confident going forward.
You’ll also get live chat customer support standing by with answers to even the trickiest questions.
Can I cancel my SportsEngine Motion subscription?
Sure. We want to make sure you feel good about using SportsEngine Motion and keep adding value to your organization. That’s why we never require long-term subscriptions of any kind. To cancel, just give your account manager a 30-day notice.