Whether you only use technology when you have to or it's an integral part of your life, there is an important statistic that you should be aware of when it comes to deciding which tools you rely on.
And it rarely comes up until things are down. Now there's a fun tech riddle for ya...
Software uptime is the total amount of time during a calendar month, measured in minutes, during which the user has the ability to access the features and functions of the SaaS Services. To put that into layman's terms, how often the software is running as it should be.
Average system uptime percentages range between 99.95% - 99.99% because nobody's perfect; there are inevitably moments when things go down, but it's commonplace that issues are resolved within seconds or minutes or, in a worst-case scenario an hour or two!
What happens when a system is down for over 24 hours? It's pretty unlikely, but it can happen, and when it does, it can disrupt the jobs you need to get done. So to answer the riddle, system uptime is the stat in software that only comes up in conversation when it is severely down.
The team maintaining the SportsEngine HQ platform, is proud to report our system uptime is 99.95% year over year. The team takes great care to ensure that failsafe procedures, backup plans, and software rollback tools are in place to eliminate system downtime. Like insurance plans, we don't talk about them very often, but occasionally everyone needs a friendly reminder.
How can you check in on the status of a particular software?
Most companies will have a page on their website called a "Status Page" that shows you each of the various products and whether they are operating or not. These pages are typically boring, but if there is an issue, it's the source of truth to know what's going on.