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Employee Spotlight: Molly Hynes, Customer Success Representative

Molly Hynes, Employee Spotlight Hero

Molly Hynes is the Customer Success Representative and Onboarding Coach at NBC Sports Next, based in Minneapolis, MN. Molly started in September 2021 as the office transitioned to a hybrid work schedule. 

After graduating from the University of Minnesota in 2020, Molly headed to Heavenly Ski Resort in South Lake Tahoe and worked as a rental tech for the winter. Following her winter stint, she became a remote worker for a healthcare company. Despite the adventure and remote work, she was looking for something in person and that aligned with her passions.

Molly Hynes skiing

"I was honestly SO EXCITED to start [at NBC Sports Next]. By then, I had been a remote employee for a year and a half. I'm a super social person, and I felt so cooped up in my house all day, " Molly recalled. "I was ready for a change! My hiring manager had me come into the office right away! My first day on the job was a Tuesday, and the whole team was in office. It was awesome to finally meet and see people I work with, and being in person made it so much easier to learn a new job."

Sports have always been a big part of Molly's life. She has coached tennis for the past ten years at multiple camps/facilities, but for six years, she has been lucky enough to be an Assistant Varsity Tennis coach at Visitation High School in Mendota Heights, MN.

"I could romanticize youth sports and their importance all day," Molly shared. " I love coaching tennis just as much as I love playing tennis. Not only that, I love giving back to the community and if I can do it through something I'm passionate about–even better!"

Not only has she given her time to Visitation High School, but Molly has also been active at Saint Paul Urban TennisSomerset Country Club, and on the University of Minnesota Tennis Club board, serving as their fundraising coordinator. Outside of the sports world, Molly has given time to National History Day program as a mentor.

Molly's typical day starts at the gym, followed by a bowl of oatmeal with a big scoop of peanut butter. On the way to work, she will pick up an iced latte or coffee to get the wheels turning. 

Once she's in front of her computer and properly caffeinated, Molly spends the day on emails and video calls working with youth sports organizations explaining the ins and outs of the SportsEngine HQ platform.

After work, she'll hit a happy hour or trivia with friends or lounge at home with a big bowl of popcorn playing ColorKu–a variant of Suduko.

With everyone returning to the office three days a week, Molly takes time to build friendships with her coworkers. This includes recruiting coworkers for NBC Sports Next's local DE&I efforts, Better Together. In 2022 alone, she was a part of 10 different volunteer efforts for local organizations that stand for youth/local development. Each of these initiatives supported a different organization that's mission aligns with empowering and bettering the community around us through sports, activities, education, food, and involvement within the neighborhood.

"Working for a company that values youth sports and allows their employees to take time out of their work day to prioritize youth sports and be involved, whether that's by coaching or other forms of volunteering, was one of the things that drew me here," Molly shared.

When asked to give a bullet list describing who she was, Molly shared this:

  • I know I say too many words and do not have an inside voice.
  • I will always try new food at least once.
  • If I could live outdoors and never have to come inside, I would.
  • Sitting still is not in my repertoire.
  • If I have the opportunity to travel, I’m going to do it.
  • If you tell me about a good book, I will ask you for the name of the movie instead.
  • I waste too much time-saving recipes to my phone that I will never use.
  • And lastly, I believe smiling and sour candy are the best medications in life.

Molly and friends

Quick Facts

Alma Mater University of Minnesota–Twin Cities
Favorite Sport (who do you cheer for?) Tennis! But I root for the Minnesota Twins on dollar dog night!
Olympic medal you'd like to win Freestyle Skiing ?
Little known facts about you I was a tap dancer for 14 years, and I still got it!
Social Media LinkedIn


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