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Program Disruption Resource Guide

Messaging and Communication

As an organization, you can make sure all of your participants are kept informed of the actions taken by your organization during uncertain times. Reminder, you can use SportsEngine to keep an open dialogue with admins, staff, coaches, parents, and your community.

  • How to Send Mass Communications
  • How to Create a Group
  • How to Create a Smart Group
  • How to Message a Group

Rescheduling and Cancellations

Due to uncertainty you have the ability to reschedule and/or cancel games, practices and events.

  • How to Cancel Individual Games
  • How to Mass Cancel Games
  • How to Create a Waitlist Using Registration

Registration and Financials

Best practices for changing payment plans, creating invoices, and managing refunds when a season, tryout, camp, clinic or tournament is disrupted.

  • Payment Plans
  • Invoices
  • How to Issue Refunds

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